Along the same lines as Lacey’s Travel and Usability post, libraries are not really designed to be very usable. Well… unless you think like a librarian. Who gets a MLIS degree in order to use a library. Okay… I would… bad example. The below article’s Digital Natives are kids who have played video games all…
The Importance of User Experience, originally uploaded by soldierant. Bryce Glass’ diagram on usability and user experience.