On the WebCT Users email list (hosted by Blackboard) there is a discussion about a mysterious directory called unmarshall which suddenly appeared. We found it under similar circumstances as others by investigating why a node consumed so much disk space. Failed command-line restores end up in this unmarshall directory. Unmarshalling in Java jargon means: converting…
Tier1 support was contacted by a student to report a problem with a quiz. Some sort of anti-malware software complained about code in the quiz. Tier1 support replicated the issue. Their software identified it as belonging to MyWebSearch. Very bad news. Tier2 support suggested the student remove the MyWebSearch toolbar. Tier1 escalated to Tier3 who…
Today I received an email announcing new certification courses from Blackboard. Every administrator around our system did as well. We have a large body of certified trainers and administrators with multiple individuals at every campus who have been through the certification plus all the functional support have been through both training and admin certification. I’m…
A cough and distant talking stole Makai’s attention. “Sohjie…. We have company.” He listened intently for more sounds coming from the other side of the heavy oak door. Sohjie placed the herb jar back on the shelf. They took up positions on either side of the door. It opened painfully slowly. An drunk man with…