For the term starting Jan 7, we have students who need to be directed to the new Vista system (v8). By standard practice, students also have access to the previous term a few weeks into the new term, let’s say Feb 23. So we’ll need to ensure some access to the old Vista system (v3).…
GeorgiaVIEW SMART (Section Migration Archive and Restore Tool) created for us by the Georgia Digital Innovation Group seemed well received. I’m glad. DIG worked tirelessly on it on an absurdly short schedule. Information is strewn about in too many places. There isn’t one place to go for information. Instead between Blackboard, VistaSWAT, and GeorgiaVIEW about…
I got this error while trying to run an XML IMS import using the WebCT / Blackboard CE/Vista siapi.sh script… A unit of type Institution cannot have a unit of type Campus as a child. Guess being on vacation last week spaced my neurons. Normally, I ignore Blackboard errors as meaningless. This time I listened…
17. What is the single most important thing Blackboard can do to create a better client experience for your institution? Provide successful workarounds or bug fixes to the identified issues in a timely manner. A timely manner means within 5 days to the user and 180 days to me. By the end of 5 days,…
Let’s nevermind why I am working on this in the first place. Namely… the Blackboard Learning Environment Connector introduced using the hostname and port for applet URLs in Vista 8 Blackboard, Blackboard dropped WebCT’s support for using a different port for an application when behind a load balancer. So we found out we could use…
We have been getting these messages for months. Some good folks at Blackboard have caused them to stop for a while, but they just resume. Probably it is multiple cases of the same issue. LDAP Issues: Dear Valued Customer, The MH Operations team has determined that your MH application server(s) are not able to communicate…
Problem: The “Restrict access after this date” function affects all students and auditors without individual exceptions. In reality, universities need to grant individual exceptions for Incomplete grades, grade challenges, or other special cases. Solution: A Section Instructor could select all the students except the one who needs access and Deny access to them. Then the…
A statement by a faculty member to the effect of, “There isn’t anything our IT people can do to resolve this problem. The web application is overloaded,” puts the people running the application on the defensive. The problem turned out to be resolved with changes to the local browser environment (remove all the installs of…