At the BbWorld Developers’ Conference (Thursday afternoon and Friday morning after BbWorld), there was a session by John Fontaine called What the Heck is a Hotfix? (PPT,audio recording). I’d been meaning to go look for this at the Bb Connections web site where the conference presentations were uploaded. However, I found this through a Bb knowledge base link to eduGarage which apparently is the new home of the Blackboard Developers Network.

• Ad Hoc Patch – fixes a single issue
• Hot Fix – Multiple usually related code changes (5-6 issues)
• Service Pack – Many code changes (50-60 issues)
• New Release (either Application Pack or new version number)- New features and Large scale code changes